Welcome to your Autumn edition of Shine Magazine

SHINE Autumn 24 Main Title Image
Residents laughing in a scheme

Page 2-3: News in brief

Five updates you need to know.

Mould in the corner of a windowsill

Page 4-5: Damp and mould support

As your landlord, it's our responsibility to ensure you are safe in  your home. If you are experiencing damp and mould, please contact us.

6 women and 1 man are stood next next to each other outside Eastlight house. Two women are crouched in front of them.

Page 6: Investing in your services

We have recruited seven new housing officers to support you with issues in your home and community.

Two houses in Thaxted. One has a car parked outside it.

Page 7: Contents Insurance for as little as 90p a month!

We're excited to announce the launch of our new contents insurance scheme, designed to give you peace of mind in protecting your belongings.

Eastlight resident, Emma Rooke, stood in front of a backdrop with a number of logos on. She is at an awards ceremony.

Page 8-9: Your stories

Meet Emma and Beccie who have been making a difference in your communities.

Catherine Turner is smiling at the camera.

Page 10: What the Customer Influence Committee has done for us

Meet Catherine Turner, your new Chair of Eastlight's Customer Influence Committee (CIC).

Three Eastlight staff posing with a stack of wooden building materials

Page 11: Want a career in Housing?

If you're interested in a career in housing, then we have an opportunity for you!

An Eastlight staff member chatting with an Eastlight resident.

Page 12: Shape your shareholder offer

There's still time to get involved in an exciting project to shape the future of shareholding at Eastlight.

Eastlight resident, Robert Yates, is stood leaning on metal railings outside his block of flats.

Page 13: Your communities need you

Our Eastlight Residents Groups for Braintree, Halstead and Witham are back in business after a break - and you can be involved!

Residents at John King Court are stood and sat around a table in their communal garden.

Page 14: Tackling loneliness one burger at a time!

Big-hearted elderly residents had a flipping fantastic time when they came together to celebrate their estate with a community barbeque.

A young girl is wearing a hi-vis jacket and Eastlight branded hard hat. She is stood in front of her mum who is also wearing a hi-vis jacket.

Page 15: Lilly's buzzing

A new playground has been christened 'Bumble Bee Park' after a young resident won an Eastlight competition.

A staff member on the phone

Page 16: Making a complaint

We aim to give you consistently great customer service. However, we recognise that - from time to time - we fail to meet your expectations.