Every resident now has a dedicated Neighbourhood Team. They understand your home and community, and are ready to help with day-today queries, repairs, tenancy questions and issues in your local area.
Backed by specialist services, your Eastlight Team offers quicker responses, clearer communication and more support for you and your neighbourhoods.
You’ll see your Neighbourhood Leads out and about, working with you to make your community a better place to live.
When you become a Member, you’ll get your own card, with regular updates about ways to share your ideas, join activities and influence the services you use every day.
The 15‑year Retrofit Funding Facility has been agreed with NatWest Bank and is backed by a guarantee from the National Wealth Fund. It will support Eastlight’s long‑term Sustainability Strategy and its aim to reach Net Zero Carbon by 2050.
See how your feedback is driving real improvements to repairs, communication and local support across Eastlight.
This special neighbourhood edition shines a spotlight on My Eastlight Team, showing you which regions our teams cover and who your Neighbourhood Leads are, so you know who to contact when you need us.
Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.
