Pest Control

We understand that pests are extremely unwelcome visitors. We’re here to support and give guidance on what to do if you have pests in or around your home.

You’re responsible for the following pest control & management:
• Maintaining your home and garden
• Taking action to help prevent & manage infestations
• Allowing us and our contractors access to carry out pest control treatments that we’re responsible for
• Treating pest infestations where we’re not responsible – see the next section for Eastlight’s responsibilities.

You can find out about types of treatment, and what we don’t provide treatment for, in our Pest Control Policy.

Treatment in blocks and communal areas

We’ll provide treatment for pests within communal areas. On occasion, we may need to treat a whole block, including communal areas and all flats.

Tenanted flats

We’ll provide treatment for pests within flats if the infestation is a communal issue. Repairs will be carried out where issues are contributing to the infestation. Any holes will be blocked before treatment begins.

Tenanted houses

We’ll block holes which could allow pigeons or squirrels into the loft, or mice and rats into the house. We’ll then provide treatment.