Information requests

We take your privacy and security very seriously. We manage information we hold in line with the UK General Data Protection Regulations. This page outlines your rights to access the information we hold.

Request info here
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Your rights to information

UK General Data Protection Regulation (UKGDPR)

We are registered under the UKGDPR to hold information about you. This may include your name and address, contact details and other information relating to your tenancy. We will hold your data securely and information will only be provided to people who need it to do their job.

If you wish to have a copy of information we hold about you, please complete the form below.

You can also complete this Data Subject Access Request Form or contact us at DPA-FOI@eastlighthomes.co.uk.

We will then have 30 calendar days, from verification of ID, to investigate your request and respond to you.

Freedom of Information

In the interests of transparency, we respond to Freedom of Information-style information requests in as timely a manner as possible.

Our Publication Scheme sets out the information we make routinely available, such as policies and strategies, minutes of meetings, annual reports, performance data and financial information.

If you wish to make an information request, please get in touch with us with the information required.  We will then assess your request and determine which information can be shared. Once your request is received, we will respond in as timely a manner as possible.

For more information or assistance with data protection, please email DPA-FOI@eastlighthomes.co.uk

Our Data Protection Policy

Read our Data Protection Policy here

 

Additional support

If you need help to understand or complete the Data Subject Access Request Form below, please let us know. For more information on how we can support you to navigate our website, forms and documents, click on the 'Additional Support' button below. 

Additional Support

Data Subject Access Request Form

We have 30 calendar days to investigate your request and respond to you.

Please upload a copy or photo of a form of ID that shows: • Your identity and address, e.g. utility bill • Your signature e.g. driving license

Section 2

Appointing a representative to act on your behalf (if relevant)

Please upload a copy or photo of a form of ID that shows: • Your identity and address, e.g. utility bill • Your signature e.g. driving license

Section 3

Full description of the rights you are exercising / information you are requesting

Please explain in full the right you are exercising and or information you are requesting, together with any information or descriptions that will help us to fulfil your request, identify and locate the information. Failure to describe the right you are exercising or the information you are requesting may delay or prevent Eastlight processing your request. Where possible, indicate dates and names of people you have had contact with.

Section 4

Declaration

Where possible, we will disclose your information to you securely by email. However if you require a hard copy of your information, please let us know and we will be happy to fulfil your requirements.

I confirm that the information given by me and/or my agent on this form is true. I understand and agree that the information I and/or my agent has supplied is for the purpose of making and the processing of this request for exercising my right and or access to my personal information only. I understand that any attempt to mislead or impersonate or attempt to impersonate another individual may be a criminal offence.