If you are an Eastlight tenant, your rent will increase by 2.7% from April 2025. 

If you are a shared owner, your rent will change based on your lease agreement with Eastlight.

We know that any increase in bills can affect your household budgets. If you are struggling, or worried about how to pay your rent, please contact us. By the middle of March, you will receive your rent letter confirming the increase and the support we offer.

We will support you throughout the increase. Please call us on 0330 128 0330 or visit our Extra Support page here.

  • 20230823 Eastlight Office And Halstead 140 Steve Brading

    Why is your rent increasing? 

    The Government sets out how much we can increase your rent by. This year, the maximum permitted is the Consumer Price Index (CPI) in September 2024 plus 1%, which is 2.7%.

    As a not-for-profit organisation with rising costs impacting how we work, the rent you pay us helps ensure we deliver the essential services you rely on. From maintaining your homes to building new, affordable homes for the local community and investing in your estates, we’re continually working towards improving your services so you can live happily in your home.

    Check out more frequently asked questions here
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    Where will your rent be spent?

    From repairs to investing in your communities, we’re continually working on improving your services so you can live happily in your home.

    We intend to use the rent we receive next year to help us provide your services, including the following:

    • Carrying out up to 36,000 repairs
    • Carrying out more than 10,000 gas inspections and replacing almost 500 gas boilers
    • Installing more than 100 solar panels to boost sustainability
    • Building 320 new homes for those who need them
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    I'm worried about making ends meet

    If you’re worried about how you’ll manage the rent increase from April, please talk to our team who will be able to support you. Call us on 0330 128 0330.

    Your rent letter will also include a leaflet setting out what support is available. More information about what is on offer can also be found here.

"Alex has gone above and beyond"

Nigel Jennings recently received a winter fuel voucher and foodbank support to help him in his home. Thanks to the support of Tenancy Sustainment Co-ordinator, Alex, Nigel was able to get back on track after a stressful few months.

“Alex has gone above and beyond to support me by listening to my issues and helping me through a difficult time," says Nigel. "I was really grateful to receive foodbank support, but I was struggling and couldn’t go out and collect it. Alex went out of his way to pick up my foodbank parcel and deliver it to me – he’s a real credit to Eastlight."

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    Nigel said:

    "I also received the Winter Fuel Voucher which has been a lifesaver this year, especially as it’s been so cold these past months – it’s been a huge help. Eastlight have been very supportive and I can’t thank them enough for everything they’ve done to help me.”