News in brief

Then come along to your Residents Conference on Wednesday, 5 March! On the day, you will:

• Understand how you can get involved and shape Eastlight for the better
• Learn about everything from the history of social housing to the support offered to residents experiencing anti-social behaviour
• Make connections with other residents and staff from across Eastlight.

The event takes place at Witham Public Hall from 10am to 4pm.

To find out more or to book a place, please call us or email community@ eastlighthomes.co.uk.

We have 4,500 resident shareholders, who are invited to Annual General Meetings (AGMs) and can vote on resolutions, including for Board Members and who our auditors should be.

At our last AGM in September 2024, just 67 shareholders voted.

During a series of workshops and conversations, residents told us shareholding doesn’t give you the chance to influence and shape the services that matter to you.

So, together, we’re creating a new offer to make it more meaningful for you.

To get involved in this review, call us or email community@eastlighthomes.co.uk.

New tablet devices are helping residents living in Housing for Older People schemes communicate quickly and easily with us.

The devices include the ʻOk each day’ button, so residents can confirm they’re safe and well. If we don’t hear from them, we’ll contact them, something that scheme resident, Ann, very much appreciates: "It's brilliant. It makes me feel very safe." 

Read more about the technology here.

We’ve recently offered a warm Eastlight welcome to residents living in Tendring and Braintree after we acquired 128 homes from large landlord, L&Q.

The transfer of the homes, which are mainly in Clacton, Walton-on-the-Naze, Harwich, Brightlingsea and surrounding villages, took place in December.

We acquired these homes because as a local housing association, we believe we are well-placed to provide the services and support that new and existing residents want.

We funded this purchase by borrowing, so our investment in your services remains in place. In the longer term, growing will help Eastlight to invest more in community-based services for you.

Weʼve lifted the lid on our performance by publishing Eastlightʼs first Customer Voice report.

This report brings together your feedback, from the complaints you make about your services to the activities residents like you take part in to shape Eastlight for the better.

It also explains how we’re making improvements to address the issues you’ve highlighted.

As the season of renewal begins, why not refresh your protection, too?

Our new Contents Insurance scheme, starting at just 90p a month, offers affordable cover for tenants, shared owners, and leaseholders.*

*90p per month for £4,000 standard cover. Price includes Insurance Premium Tax (IPT) charged at the appropriate rate.

** Please note the scheme is not available to leaseholders who sub-let their homes. Acceptance restrictions may apply for conviction and claims experience. Terms and conditions apply. The policy is arranged by Aon UK Ltd and underwritten by Aviva Insurance Limited and administered by Wessex Administration Services Limited who are all authorised and regulated by the Financial Conduct Authority. FP.TCI.2025.281.SD