1000Th Home Hamper Delivery

Page 2-3: News in brief

Snippets of what's been happening in your area.

Two houses with solar panels on them.

Page 4: Shaping Eastlight for the future

The world has changed, and we want to change the way we deliver many of the services that matter to you.

Eastlight staff fixing a resident's door

Page 5: Repairs pledge

Our new repairs pledge sets out the repairs service you should expect to receive from Eastlight.

Two women, one with white hair, are sat at a table talking. A man and woman are in the background also talking.

Page 6-7: Your rent from April 2024

You will soon receive full details of your rent and service charges in your annual rent letter.

Adobestock 416131696

Page 8: Safety is a priority

Helping you to stay safe from damp and mould and warm in your home.

A man is stood with his arms folded in front of a door to flats.

Page 9: "My obsession with living"

Surrounded by friends and laughter, Martin Reeves is the life and soul of Beaumont House, an Eastlight Older Person's Scheme in Coggeshall.

A woman wearing a headset is smiling at a laptop screen. There's another woman in the background doing the same.

Page 10-11: What happens when I call Eastlight with an issue?

Receiving an average of 450 calls a day, our Customer Services Team are you first point of call when you call in to report an issue.

A woman in a yellow and white stripe dress is stood facing the camera and smiling.

Page 12: Join the Resident Academy!

The Resident Academy has been created so you can bring your passion and experience to ensure we deliver the best possible homes and services for you.

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Page 13: Keeping your estates tidy

Gould’s Landscapes are Eastlight’s new grounds maintenance contractor.

20230911 Woodlands Garden 018 Steve Brading

Page 14-15: Your gardening stories

From top tips from a Halstead in Bloom champ to a community creating their own allotment.