At Eastlight, we aim to give you consistently great customer service. However, we recognise that – from time to time – we fail to meet your expectations.
Please tell us if you’re not happy with the service you receive. We will work with you to try and find a resolution, and we also review our complaints to identify trends and improve your services.
We accept complaints made over the phone, in-person, by email or letter and online – including via social media.
