See our latest Customer Voice Report

Find out how Eastlight residents feel about their homes and services.

Eastlight Customer Voice Report August 2025 Graphic
Eastlight Customer Voice Report August 2025 Graphic

Read our latest Customer Voice report

Nobody knows more about the homes of residents than residents themselves. This report analyses your feedback to figure out what we're getting right, and look at where we need to improve.

Please let us know if you have any thoughts you'd like to share.

A woman is stood next to a man in a wheelchair. They are both talking to a woman who is stood on her doorstep.

Stronger neighbourhood support on the way this winter

Eastlight is preparing to introduce more neighbourhood-based teams who can help you with a wide range of issues in your home and community.

A man and a woman are stood together looking at a clipboard. The man is writing on the clipboard with a pen.

We're a Hate Crime Reporting Centre

Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.