Your latest Customer Voice Report, 2024

This quarterly report brings together the feedback you've given us on the services you receive, and how you're helping to shape Eastlight for the better.

A person leaning over her fence and smiling
Eastlight residents stood in front of their homes.

Read our Annual Report

Our Annual Report for Customers has been written for you, with you. It details things you want to know about and the changes we're making so you can live happily in your home.

Two elderly women are sat on a sofa. They are both holding a mug and are laughing.

DIY tips to keep your home warm

It’s not always necessary to call out an engineer to fix your boiler and heating issues, or just to keep your home warmer for less. Sometimes an issue can be solved with a quick DIY fix that you try yourself if you wish to.

A man and woman are looking and writing on a clipboard.

We're a Hate Crime Reporting Centre

Our Eastlight House office in Braintree provides a safe, secure place for you to report and seek support where needed.