Corporate Publications

See below a full list of our publications, including our latest strategies, reports and policies.

Eastlight's Corporate Strategy 2024-27

Strategies

Eastlight's Corporate Strategy 2024-27

Corporate Strategy 2024-27

Our Corporate Strategy outlines how Eastlight plans to move forward and further develop services to meet the ongoing needs of our customers.

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Resident Engagement and Community Empowerment Strategy 2024-27

Our new Resident Engagement Strategy creates even more opportunities for residents to influence Eastlight’s services and decisions. 

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Sustainability Strategy 2022-27

This strategy demonstrates our journey to becoming more sustainable, our research, standards and requirements to reduce emissions and our environmental impact.

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New Homes Strategy 2021-26

Our New Homes Strategy places emphasis on our ambition to deliver thousands of new affordable and sustainable homes in a complex economic environment.

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Service Delivery Strategy 2021-25

Our residents can expect us to offer a great customer experience, supported by a strong digital offering, enabling them to get the resolutions they need.

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Asset Management Strategy 2021-27

Shaped by residents, this strategy details how we manage our owned assets, invest in sustainability and deliver robust compliance assurance.

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People Strategy 2021-26

We invest in our people. This strategy discusses our focus on organisational talent, development, performance, remuneration and wellbeing.

Reports

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Customer Voice Report 2024

This report brings together the feedback you've given us on the services you receive, and how you're helping to shape Eastlight for the better.

Eastlight residents stood in front of their homes.

Annual Report for Customers 2023-24

Our Annual Report for Customers has been written for you, with you. It details things you want to know about and the changes we're making so you can live happily in your home.

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ESG Report 2023-24

This ESG Report details our performance against the Sustainability Reporting Standard for Social Housing (SRS) 2.0 framework.

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Financial Statements 2023-24

Our Annual Report and Financial Statements, detailing our performance for the year ended 31 March 2024.

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Annual Report for Customers 2022-23

How we've supported residents through the cost-of-living crisis, empowered communities and ensured residents actively influence decision making.

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ESG Report 2022-23

Our third ESG Report 2022-23 details our performance against the Sustainability Reporting Standard for Social Housing (SRS) framework.

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Financial Statements 2022-23

Our Annual Report and Financial Statements, detailing our performance for the year ended 31 March 2023.

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Value for Money (VfM) Report 2022-23

Eastlight's first Value for Money Report, sharing our activities for year ended 31 March 2023.

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Iceni-signed Financial Statements 2022-23

The Directors present their annual report and financial statements for the year ended 31 March 2023.

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Annual Report 2021-22

Our Annual Report 2021-22 contains information on the help we gave to residents in the face of continuing pandemic restrictions and the cost-of-living crisis.

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ESG Report 2021-22

The 36-page report contains detailed information about our performance against the requirements of the Sustainability Reporting Standard for Social Housing.

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Financial Statements 2021-22

Our Financial Statements, detailing our performance and achievements for the year ended 31 March 2022.

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Annual Report 2020-21

Read about our first full year of Eastlight, the challenges we faced and the successes we had.

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ESG Report 2021-22

Information on our performance against the requirements of the new Sustainability Reporting Standard for Social Housing (SRS).

Financial Statements 2020-21

Read our Financial Statement from 2020/21, a first for Eastlight since the merger between Colne Housing and Greenfields Community Housing.

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Annual Report 2019-20

Read about the activities of Colne Housing and Greenfields Community Housing before we became Eastlight in July 2020.

Supporting documents

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Gender Pay Gap 2022-23

We're pleased to report a positive gender pay gap for 2022-23.

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Ethnicity Pay Gap 2022-23

Our first Ethnicity Pay Gap Report demonstrates a positive Eastlight culture, where diversity is celebrated.

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Disability Pay Gap 2022-23

Eastlight's first-ever Disability Pay Gap Report for year ended 31 March 2023.

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Gender Pay Gap 2021-22

Click here to read our latest Gender Pay Gap Report, for year ended 31 March 2022.

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Gender Pay Gap 2020-21

Eastlight Community Homes formed in July 2020, so this report is our first formal set of gender pay gap data for 2020-21.

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Design Guide

Our Design Guide aims to instil ‘good design’ as a guiding principle for all aspects of a development scheme’s inception, design, use and maintenance. 

Policies

Whether it's anti-social behaviour (ASB), complaints, rent or our repairs service, read our promises to all Eastlight residents via our policies by clicking the button below.

Read our policies